About West Physio
We have three clinic locations in Ottawa’s west end that all offer services to make you feel better and get you back to the life you want to lead. Our experienced staff offer a variety of services including physiotherapy, massage therapy, acupuncture, sports therapy, and more. We are open Monday to Friday and have early morning and evening hours available.
Our Mission Statement
We help people move well and live happy.
Our Core Values
ATTITUDE – Do the right thing for the right reason
Attitude is everything to us and is contagious. We strive to keep a positive attitude with patients, fellow therapists and staff. We will act responsibly, honestly and with integrity.
PATIENTS FIRST - Treating you like family
The advice all clients want to hear is “What would you do if this were your family?”. You are our top priority and that’s how we approach our treatment plans – giving you the same advice and individual attention that we would give to our family and friends- because you are part of West Physio now.
HAPPINESS – Laugh, it’s good medicine
There’s always a light-hearted atmosphere in our clinic. Jokes and good humour welcomed because we want you to feel comfortable and confident with our therapists and staff. We’ll get the job done with professionalism, but with a smile and some chuckles along the way.
PROFESSIONALISM - Getting the job done safely, and efficiently
Through teamwork we maintain a high standard of care with compassion for patients, staff, and therapists. We strive for excellence through collaboration, respect, and passion with our colleagues and patients.
"I’ve been going to West Physio regularly for years for massage treatments, and always have a great experience. The staff are so friendly and make you feel comfortable as soon as you walk in. Shawn has been exceptional in treating my back pain, including lots of extra back pain during my pregnancy. I would highly recommend!"
"I highly recommend West Physio. Our family has seen West Physio for multiple injuries, both acute and chronic. The staff is extremely knowledgeable, and approach each issue individually and holistically. They use a variety of techniques including needling, active release, massage, ultrasound and electrical stimulation to target and relieve pain. I especially like that they are highly engaged in treating your injuries to get you back to full mobility. They do not say "stop your sport", they say "how can we work together to get you back at it"."
"We went to West Physio as my 13 year old was having pain around her thumb. We had no idea the cause. Lisa was very welcoming, assessed my daughter and quickly figured out it was dislocated. I highly recommend this business, early appts available and friendly, knowledgeable staff."
"Would like to chuck a huge thank you to the West physio staff Meghan and Julia for all their hard work! Lucky enough to have such a dedicated, knowledgeable and positive team to help get me to where I am today. Have struggled from a few to many sports injuries in the past and the girls managed to get me back up on my feet! If you have any questions,concerns, you name it they got it! Outstanding squad and definitely would recommend this amazing team to anyone! Keep up the good work! 😊"
"It's our families' go to stop for injury recovery both sport and non sport."